Your Privacy, Protected
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Federal law (HIPAA) requires us to keep your health information private. It also requires us to give you this notice and to follow what it says.
Questions? Call (972) 893-3148 and ask for the privacy officer, or email info@erofirving.com.
Effective date: July 13, 2026
For these routine purposes, the law lets us use your information without separate written permission.
Our team shares your information with the hospitals and specialists who continue your care.
We send information to your health plan to bill your visit and confirm coverage.
We use records to improve quality, train staff, and run the facility well.
We disclose information when federal, state, or local law says we must.
In limited cases set by law, we may also share information without your authorization.
We may report to public health authorities. Examples: disease control, suspected abuse or neglect, and product safety. We may also share information to prevent a serious threat to someone’s health or safety.
Oversight agencies may see records for audits, investigations, and licensing. The same applies to certain government programs, such as military, national security, and workers’ compensation.
We may respond to a court order, a subpoena, or another lawful request. We share with law enforcement only in the specific situations the law permits.
We may share information with coroners and medical examiners, and with organ procurement organizations. Research projects may use records only after an oversight board approves privacy safeguards.
Marketing and any sale of information always require your written authorization. So does most anything else this notice does not describe. You can revoke an authorization at any time in writing.
You have these rights under HIPAA. To use any of them, call us or send a written request.
See or receive an electronic or paper copy of your record, usually within 30 days. A reasonable, cost-based fee may apply.
If something looks wrong or incomplete, ask us to amend it. If we decline, we explain why in writing within 60 days.
Request an accounting of the times we shared your information, covering up to six years.
Ask us to limit what we share. Pay fully out of pocket and we must keep that visit from your health plan if you ask.
Ask us to contact you only a certain way, such as one phone number or address. We honor reasonable requests.
Ask any time, even if you chose electronic delivery. We provide one promptly.
If you believe your privacy rights were violated, you can file a complaint. We never retaliate against anyone for filing one.
We can change the terms of this notice. Changes apply to all information we hold about you. The current notice is always on this page and on paper at our front desk.
Call (972) 893-3148 and ask for the privacy officer, or visit us at 8200 N MacArthur Blvd, Suite 110, Irving, TX 75063. A paper copy is available at the front desk any time.
