Privacy Policy

Effective date: August 26, 2026

Scope of this policy

This policy applies only to your use of this website and the digital data collected here. It does not cover Protected Health Information (PHI) collected during medical treatment.

For how we handle medical records and PHI, please read our separate HIPAA Notice of Privacy Practices. If you do not agree with this policy, please do not use the website.

1. Information we collect

We may collect information about you in several ways when you interact with the website:

Personal data: your name, email address, and telephone number when you fill out a contact form or use another feature that asks for them.
Usage data: information our servers record automatically, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the website.
Cookies and tracking technologies: small files and tags that help the website work and let us measure how it is used. See our Cookie Policy for details and how to control them.

2. How we use your information

We use the information collected through the website to:

Respond to your questions, requests, and contact form submissions.
Improve the website, its content, and our outreach.
Monitor and analyze usage and trends so the site works better for visitors.
Send administrative information or updates about the facility.
Protect the website against malicious activity or fraud.

Please do not submit sensitive medical information through the standard website contact forms. Medical questions should be discussed in person, by phone, or through a secure patient channel.

3. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share information in these situations:

Service providers: companies that perform services for us, such as website hosting, data analysis, email delivery, and customer service.
By law or to protect rights: when we believe disclosure is needed to respond to legal process, investigate possible violations of our policies, or protect the rights, property, and safety of others, as permitted or required by law.

4. Third-party websites and analytics

The website may link to third-party websites and applications, including social media platforms. Once you leave the website, any information you provide to those third parties is not covered by this policy, and we cannot guarantee its safety.

We may also use vendors such as Google Analytics, which place first-party and third-party cookies to analyze how visitors use the website, measure the popularity of content, and understand online activity.

5. Data security

We use administrative, technical, and physical safeguards to help protect your personal information. No security measure is perfect, and no method of data transmission can be guaranteed against interception or misuse.

6. Policy for children

We do not knowingly collect information from or market to children under 13. If you become aware of data we have collected from a child under 13, please contact us using the details below.

7. Changes to this policy

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we update the effective date at the top of this page. Please review it from time to time.

8. Contact us

If you have questions or comments about this website privacy policy, contact us at:

ER of Irving
8200 N MacArthur Blvd, Suite 110
Irving, TX 75063
Phone: (972) 893-3148
Email: info@erofirving.com